What goes wrong with a mould complaint is almost never the mould — it is the weeks between somebody reporting it and somebody attending. This sheet puts both dates on the same row so that gap is visible. Generate a free printable mould and moisture log in 30 seconds: add your building name and the area, then print it or save it as a PDF. Carries a size column that maps onto the published thresholds for a cleaning job versus a remediation job, and a suspected-water-source column, because mould is a symptom.
Takes 30 seconds. Print one per building or per property, fill it in as reports come in, and keep the completed sheets on file.
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A mould complaint is judged afterwards on how quickly it was answered, and nobody can reconstruct that from memory. One dated sheet does the whole job.
In practice the failure is not the mould — it is the six weeks between a tenant reporting it and somebody attending. That interval is what gets raised later, by a tenant, an insurer or a board, and it cannot be reconstructed from memory or an email thread. Date reported and date closed sit on the same row so the interval reads at a glance and nobody has to argue about it.
Under the guidance the trade works to, one to three patches each under 1 m² (about 10 sq ft) is a small isolated area, 1–3 m² (10–32 sq ft) is medium, and over 3 m² (32 sq ft) should go to trained professionals. Recording the approximate area when somebody is standing in front of it settles that question at the time, rather than in an argument three months later.
Mould is a symptom. Growth removed while the moisture stays comes back in the same spot, which is why buildings have the same “mould problem” year after year. A suspected water source column forces the right question while there is still something to look at — roof, plumbing, condensation, humidity, ground water, or a past event nobody closed out.
The single most valuable thing this sheet produces is not any one entry — it is the pattern. The same location appearing three times in a year is not a cleaning failure, it is a defect nobody has costed yet. That is invisible when each report is handled as a separate ticket and obvious the moment they are all on one page.
We do not do mould remediation — it is a specialist trade and we say so plainly. If what you are looking at needs a specialist, our mould remediation referral page will point you at an established contractor at no cost to you. What our own crews do is the ordinary commercial cleaning around it: common areas, corridors and vacant units, and the clean that puts a building back into service once a contractor has finished and released the space.
Tell us what you are dealing withYes. This page generates one. Add your building name and the area, choose the log type, then print it or save it as a PDF. There is no fee and no account.
Because the interval between them is the thing that gets examined afterwards. A mould complaint is very rarely judged on the mould itself — it is judged on how long it took somebody to respond, and that number is impossible to reconstruct later from memory or a scattered email thread. Putting date reported and date closed on the same row means the response time is simply visible, on every line, without anybody having to work it out.
A rough area is enough — it is not a survey. It matters because size is the first test of whether this is a cleaning job or a remediation job. The published thresholds used across the trade put one to three patches each under one square metre (about 10 sq ft) in the small isolated category, more than three patches or patches of one to three square metres (10 to 32 sq ft) as medium, and anything over three square metres (32 sq ft) or heavily contaminated as work for trained professionals. Write down what you actually saw and the category follows.
Then size stops being the test. Growth inside a wall cavity, above a ceiling, in insulation, or anywhere in the HVAC system is treated as a remediation job whatever area is visible, because the patch you can see tells you nothing about the extent behind it. Note it in the observation column as concealed or in-system, because that is the detail a contractor needs before quoting.
Because mould is a symptom. It needs persistent moisture, so growth cleaned off a surface while the water source remains simply returns to the same spot. That is why so many buildings have the same recurring problem for years. Even a guess in this column is useful, because it forces the question to be asked while somebody is standing in front of the evidence: roof or envelope, plumbing, condensation, humidity with nowhere to go, ground water, or a past leak nobody closed out.
No, and it should not be presented as one. This is a management record of what was reported, what was seen and what was done about it. Assessment, air sampling, containment records and any post-remediation verification are the remediation contractor's documents and are issued by them. Keeping this log alongside those is the right arrangement; substituting it for them is not.
There is no rule prescribing this specific sheet, and no mould remediation licensing regime in Ontario at all — the province regulates asbestos work in detail but not mould. What exists instead are general obligations: an employer must take reasonable precautions for worker health and safety in a space, a condominium corporation carries the repair duty for common elements, and a commercial lease allocates repair obligations between landlord and tenant according to its own wording. A dated record is simply the most practical way to show that reports were answered, on a day when somebody asks you to prove it.
No. Mould remediation is a specialist trade with its own containment, equipment and training, and it is not what our crews do. If you need it, our mould remediation referral page passes your details to an established contractor at no cost to you, and you deal with them directly. What we do handle is the ordinary commercial cleaning around it — the routine that stops moisture problems starting, and the clean that puts a building back into service after a contractor has finished and released the space.
Records and checklists for other Ontario facilities:
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