After a water event everybody asks the same question and almost nobody can answer it: how long was it wet? This sheet is built around that. Generate a free printable water damage incident log in 30 seconds: add your building name and the area, then print it or save it as a PDF. Four of its eight columns are times, because the guidance says floods and spills should be cleaned up within 24 to 48 hours and rapid drying is what prevents mould — so the times are the record.
Takes 30 seconds. Print one per incident, fill it in as the day goes, and keep the completed sheet with the claim file.
Your log sheet preview will appear here.
Fill in the form on the left and click Generate & Print.
Everything after a water event is judged on timing, and timing is the one thing nobody records while it is happening.
“How long was it wet?” An insurer asks it, a tenant asks it, and so does the mould contractor who turns up three weeks afterwards. In the moment nobody writes it down because everybody is busy carrying things out of a room. Four time columns on one sheet cost almost nothing on the day and are impossible to reconstruct honestly a month later.
CCOHS advises cleaning up floods and spills immediately, within 24 to 48 hours, and says rapid drying is what prevents mould growth. That window is the line between one contractor and two. Recording when drying actually started — not when it was booked — is what shows the window was met.
Hard non-porous surfaces clean up. Porous materials wet for 48 hours or more generally do not, and CCOHS is direct that soaked flooring should be removed and discarded. When a contractor and an adjuster later disagree about whether drywall could have been saved, the dated sheet is the only thing in the room that is not a memory.
Clean supply water, water that picked something up on the way, or sewage — they are three different jobs, and the last one is nowhere to put ordinary staff. CCOHS advises assuming flood water is contaminated with sewage and chemicals until somebody qualified says otherwise. Noting it at the time settles what can be kept and who should be in the room.
We do not do water damage restoration — extraction, structural drying and clearance are a specialist trade and we say so plainly. If that is what you need, our restoration referral page will point you at an established contractor at no cost to you, and if water is running right now you should phone rather than fill in a form. What our own crews do is the ordinary cleaning around it: common areas, corridors and vacant units, and the clean that puts a building back into service once a contractor has dried and released the space.
Tell us what you have foundYes. This page generates one. Add your building name and the area, choose the incident type, then print it or save it as a PDF. There is no fee and no account.
Because timing is what everything after a water event turns on, and it is the one thing nobody records while it is happening. Discovered, source stopped, drying started, confirmed dry. An insurer will ask, a tenant will ask, and if mould appears later so will that contractor. Written on the day these cost seconds; reconstructed a month later they are guesswork, and everybody knows it.
The Canadian Centre for Occupational Health and Safety advises cleaning up floods and spills immediately, within 24 to 48 hours, and states that rapid drying is what prevents mould growth. It is the practical line between a water problem and a water problem plus a mould problem. The column that matters most for it is drying started — when equipment was actually running, not when somebody was booked.
Plain language is fine and is what we have used: clean supply water (a burst pipe, a supply line, a sprinkler head), water that picked something up on the way (through a ceiling, across a floor, from a dishwasher or washing machine), or sewage and drain backup. CCOHS advises assuming flood water is contaminated with sewage and chemicals until somebody qualified establishes otherwise. It matters because it decides what can be kept and who should be in the room.
No, and it should not be presented as one. A restoration contractor takes daily moisture readings and issues their own monitoring log, and any clearance or verification is theirs too. This sheet is your record of the incident: what happened, when, what was affected and when it was closed out. Keeping both is the right arrangement.
Write that down, honestly, and record when it was discovered instead. “Discovered 08:10 Monday, last known dry Friday 17:00” is a genuinely useful entry — it brackets the exposure and it is defensible. A guessed start time that turns out to be wrong is worse than an honest range, particularly if a claim is involved.
It helps, and it costs nothing. On an insured loss your insurer will often direct you to a vendor from their own panel, and their process will generate its own paperwork — but that starts when they are notified, not when the water started. Your own dated timeline covers the gap at the front, which is exactly the period a dispute tends to focus on. Speak to your broker early, before drying equipment is running.
No. Extraction, structural drying, dehumidification, moisture testing and clearance are a specialist trade and not what our crews do. If you need it, our water damage restoration referral page passes your details to an established contractor at no cost to you, and you deal with them directly — and if water is running right now, phone rather than fill in a form. What we do handle is the clean that puts the building back into service once a contractor has dried and released it, and the ordinary end of the spectrum on the day: a spill, an overflowing washroom, standing water in a small area.
Records and checklists for other Ontario facilities:
Join 200+ satisfied businesses across Markham & the GTA. Tell us about your facility and we'll send a custom proposal fast — no obligations, no pushy sales calls.
Online | Cleaning Specialist
